Shipping policy

 

Domestic Shipping 

Delivery times vary depending on whether the item is a regular product or a pre-order item.
Please refer to each product page for its classification.

Regular Items:
Orders are typically shipped within 3 business days.

Pre-Order Items:
Once the item arrives at our facility, it will be delivered within 3 business days.

As production timelines differ by product, please check the details on each pre-order product page.

 

International Shipping

For detailed information about the delivery schedule, please feel free to contact us via our official Email address. 

 

Prolonged Absence & Delivery Refusal

After shipping, the carrier will hold the package for 7 days from the first attempted delivery.
If you receive a missed-delivery notice, please request redelivery from your local office as soon as possible.
If an order remains uncollected for two weeks after the shipping confirmation email, it will be automatically canceled.
If a package is returned due to prolonged absence or delivery refusal, the following fees will be charged as a redelivering cost:
Return shipping (round-trip) + Handling fee (¥500)

※Please note that prolonged absence or delivery refusal may result in restrictions on future purchases.

※If past order history indicates fraudulent or malicious behavior, we may cancel or refuse all future orders.

 

Disclaimer

We are committed to ensuring the smooth and reliable operation of our services. However, in the case that damage occurs to the user due to service interruptions or operational stops, our company shall be exempt from liability. Delivery times may vary due to changes in production schedules that are not attributable to our company, delays from our logistics partners, or other external factors beyond our control. We appreciate your understanding.

Our company is exempt from any shipping-related issues that are not related to our products.